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I can't update my iPhone iOS due to connectivity problems

why if im upgrading my ios version it cant be download because you are no longer connected to internet

[Re-Titled by Moderator]

iPhone 12, iOS 16

Posted on Dec 5, 2023 5:26 PM

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1 reply

Bob Timmons

Level 10

199,348 points

Dec 5, 2023 5:39 PM in response to aldwinavelino

There are a number or reasons why this message can appear. Can you please provide a screenshot?

Some of the common reasons are trying to update using cellular data, using a Hotspot, VPN is installed on the phone, a previous beta version is installed, or a previous update failed and the software is still on the phone. Low battery will do it as well.

The complete troubleshooting guide is here: If your iPhone or iPad won't update - Apple Support

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I can't update my iPhone iOS due to connectivity problems