Itunes purchase

I am not able to purchase a subscription using my gift card balance. Why ?

iPhone XS, iOS 17

Posted on Dec 6, 2023 6:27 AM

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Level 2

176 points

Dec 6, 2023 6:32 AM in response to Thomasshelby9090

Hello Thomasshelby9090,

Did you make sure to enter the code on the back of your gift card? This could also be happening if you are signed into a different Apple ID that does not have your gift card balance.

Hope that solved your issue! 😊

Silas

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