My heart rate feature is not working on my series 8 apple watch after I had it reset.

I had to factory reset my apple watch. After I have done so, certain things do not work correctly. For example, my watch does not pair with a sleep tracking app correctly to monitor my heart rate at night. Also, the screen on my watch does not use the one I have selected on the iwatch app on my phone.

Posted on Dec 6, 2023 10:41 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 6, 2023 10:51 AM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


As a last resort, follow the above procedure for unpairing and pairing the watch, but do not restore the backup. Set the watch up as new instead. There should be no loss of Fitness data or Awards since those are stored on the paired iPhone, not the watch.


Similar questions

1 reply
Question marked as Top-ranking reply

Dec 6, 2023 10:51 AM in response to Geyser123

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


As a last resort, follow the above procedure for unpairing and pairing the watch, but do not restore the backup. Set the watch up as new instead. There should be no loss of Fitness data or Awards since those are stored on the paired iPhone, not the watch.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My heart rate feature is not working on my series 8 apple watch after I had it reset.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.