I’ve reset my Face ID I have turned phone on and off and my phone doesnt unlock with Face ID

My phone recently stopped responding to face recognition. My phone will not unlock at all anymore I have reset my face recognition. I turn my phone on and off constantly and still doesn’t work

iPhone 13 Pro Max, iOS 17

Posted on Dec 6, 2023 12:16 PM

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Posted on Dec 6, 2023 12:24 PM

To use a passcode instead of Face ID, swipe up from the bottom of the device while holding it as if you were going to use Face ID.


Explore the list in this article of things to try: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.


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I’ve reset my Face ID I have turned phone on and off and my phone doesnt unlock with Face ID

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