We need help with adding a payment method.
I cannot add a payment method to my account. They keep getting declined.
iPhone 6s, iOS 13
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I cannot add a payment method to my account. They keep getting declined.
iPhone 6s, iOS 13
Contact your card issuer or bank. Only they can tell you why the card was declined.
click here ➜ If your payment method is declined in the App Store or iTunes Store - Apple Support
Apple does not themselves decline cards. They attempt to verify it, and the source bank or card issuer can allow or decline it the verification. Apple just reports what happened with the verification process.
The bank or card issuer, may not have declined it when you entered it for Peackock but is declining it now for iTunes.
Only they can tell you why.
Well, interestingly, Peacock is charging the card that I am trying to enter. It says that the card is not accepted because of ITunes
I do not feel that the problem has anything to do with the card companies.
We need help with adding a payment method.