Mail signature - missing plug-in message when adding photo

chaktoshen2012 wrote:

My MacBook Pro Mid-2012, 13-inch, running macOS Sonoma 14.1.1, has some issues involving Apple Mail. I have a signature and I want to add in a PNG file into my signature as a logo. However, I have tried searching it up on the web, double-clicking and then clicking 'copy image address', but it doesn't work. I've tried dragging it straight from the web to the signature editing box, I've tried dragging the image from the web to my desktop and then importing to Mail from there, I've even tried copying the image address and pasting it in as a 'URL'.

However, each time I try, the image inserts and then it shows 'Missing plug-in.' I read some other posts about similar situations and many users had just upgraded to macOS Sierra. However, I'm running Sonoma and that should have nothing to do with Sierra. I've tried terminal commands, restarting, the usual, but nothing (good) happens.

This is the image, if it helps.

https://discussions.apple.com/content/attachment/48b97dc1-3854-4f4d-be40-91f4cb192999

This situation is really frustrating and I've wasted an entire afternoon looking at posts about this. Please help.

[Edited by Moderator]

you can file a bug report /submit your Apple Feedback here: https://www.apple.com/feedback/mail.html

see if there is anything here— by Peter Perfect: reducing the size...

https://discussions.apple.com/thread/255184240?answerId=259923419022&sortBy=best#259923419022

The current stable release of Sonoma including bug fixes, security updates is macOS 14.1.2

Keep your Mac up to date - Apple Support

https://support.apple.com/guide/mac-help/get-macos-updates-mchlpx1065/mac

Thanks I ended up reformatting my mac book and stratikg again. Issue resolved after reset.

Hey did you have any luck with this?

iv got the same issue and spent the whole day trying to figure it out. does not help that iv just come across from windows and this is my first mac experience.