Can't sign out of Apple ID

made a second Apple ID and not it says its restricted to sign out

MacBook Pro 13″, macOS 12.4

Posted on Dec 7, 2023 9:22 PM

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Question marked as Top-ranking reply

Posted on Dec 8, 2023 12:58 AM

This is caused by screen time restrictions. Go to settings>screen time>restrictions, and make sure that the switch to allow account changes is switched on. You can also try and turn off screen time altogether to see if you can sign out after that.


Hope this works for you!

2 replies

Dec 8, 2023 9:17 AM in response to diamondsporblems

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


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Can't sign out of Apple ID

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