How to change billing address

i have to change billing address

my apple id has been disabled

iPhone 13 Pro, iOS 17

Posted on Dec 8, 2023 3:26 AM

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Question marked as Top-ranking reply

Posted on Dec 8, 2023 4:28 AM

If your AppleID has been disabled, you will need to seek assistance directly from Apple Support:

If your Apple ID is locked or disabled - Apple Support


Apple Support can be reached using this link:

Official Apple Support


Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

2 replies
Question marked as Top-ranking reply

Dec 8, 2023 4:28 AM in response to AhmSaeed

If your AppleID has been disabled, you will need to seek assistance directly from Apple Support:

If your Apple ID is locked or disabled - Apple Support


Apple Support can be reached using this link:

Official Apple Support


Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

Dec 8, 2023 9:11 AM in response to AhmSaeed

Depending upon the reason for your account being disabled you may not need to contact Apple and can resolve this yourself. The support article If your Apple ID is locked or disabled - Apple Support has solutions for two frequently encountered reasons for an account to be disabled/locked:


● If a message says "your account has been disabled in the App Store and iTunes Store" or "You cannot login because your account has been locked", then you must contact Apple; you cannot resolve this yourself. Apple provides a link for this specific issue. Tap or click here ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


● If your account has been disabled for security reasons the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support

If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. For additional assistance from Apple Security, read: Contact Apple for support and service - Apple Support


If it's another reason then post here with details.


● If your account says it is inactive, that is not the same as it being disabled. Contact Apple using this link Choose your country or region - Official Apple Support




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How to change billing address

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