i never sat up a password for the encryption of my backup, and yet its asking me for my password on itunes??!!!!!

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Level 1

4 points

i never sat up a password for the encryption of my backup, and yet its asking me for my password on itunes??!!!!!

i want to backup my iphone 11 pro on my windows laptop, and when i installed itunes the encrypted backup is on by default and when i try to turned off its asking me for my password, so when i enter my iphone passcode on itunes its directing me to enter my iphone passcode on the iphone which i do but i keep getting an error that the entered passcode on the iphone is incorrect while its 100% correct which opens my iphone normally

iPhone 11 Pro, iOS 17

Posted on Dec 8, 2023 1:16 PM

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Answer 1

turingtest2

Level 10

278,537 points

Dec 8, 2023 1:36 PM in response to Shearlling

See Disable iOS backup encryption - Apple Community. In particular:

If you have forgotten the password, or were not aware that encryption had been enabled, consider that it might be any computer, Apple ID, Wi-Fi password or device PIN that you've used in the past, working from the assumption that you might have reused a common password that you were using when encryption was first activated. See About encrypted backups on your iPhone, iPad, or iPod touch - Apple Support for details.

tt2

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i never sat up a password for the encryption of my backup, and yet its asking me for my password on itunes??!!!!!

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