laptop not turning on or taking a charge after an update

just recieved my laptop back from a screen issue today. open the laptop and it booted up and turned on with no problem. I saw that there was an update pending, proceded to click the update and walked away. I came back to the laptop after one minute and noticed that the screen was off. proceded to press the power button and it never came on. pluged it in and the power cord was not lighting up after connecting to power source. what is the problem?

MacBook Pro 16″, macOS 14.1

Posted on Dec 8, 2023 6:40 PM

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1 reply

Dec 18, 2023 11:28 AM in response to MLBlll

MLBlll wrote:

just recieved my laptop back from a screen issue today.

open the laptop and it booted up and turned on with no problem.

I saw that there was an update pending, proceded to click the update and walked away. I came back to the laptop after one minute and noticed that the screen was off. proceded to press the power button and it never came on. pluged it in and the power cord was not lighting up after connecting to power source. what is the problem?



I would take it back if it is not working as expected


Updates/upgrades do go black typically more then once during the install process —

and not advised to interrupt this process


if you are stuck take it back in


If your Mac doesn't turn on

If your Mac doesn't turn on - Apple Support


If your Mac battery won’t charge

If your Mac battery won't charge



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laptop not turning on or taking a charge after an update

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