I’ve been importing trail camera pictures to my iPhone 12Pro using an SD card adaptor. I have two of these adaptors. I just imported pics a month ago but now that the 17.1.2 update was loaded to my phone, it does not recognize the card reader.

I’ve rebooted my phone, used two different SD card adapters and 8 different SD cards. The import option never pops up. Fairly frustrated right now. Any help would be appreciated

iPhone 12 Pro, iOS 17

Posted on Dec 8, 2023 7:56 PM

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Dec 9, 2023 1:21 AM in response to 56Ridgerunner

Here are a few troubleshooting steps you can try:


  1. Ensure that the SD card adapter is compatible with your iPhone model and iOS version. Sometimes, certain adapters may not work well with specific updates.
  2. Dust or debris might interfere with the connection. Try cleaning both the SD card adapter and the iPhone's lightning port carefully.
  3. If you have a computer available, try connecting the SD card adapter to it using a different USB port and check if it's recognized there. This can help determine if the issue is with the adapter or the iPhone.
  4. If possible, try using the SD card adapter with another iOS device running the same or a similar iOS version. This will help identify if the issue is with the iPhone or the adapter.
  5. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  6. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
  7. Make sure you have the latest updates installed.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)


If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.

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I’ve been importing trail camera pictures to my iPhone 12Pro using an SD card adaptor. I have two of these adaptors. I just imported pics a month ago but now that the 17.1.2 update was loaded to my phone, it does not recognize the card reader.

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