When I charge my iPad, the screen goes black and I want you to help me fix it

I want to stop it from happening ever again because every time it happens, we have to do this If your iPad won't turn on or is frozen – Apple Support (UK)

and it’s really annoying can you help me?

iPad Pro, iPadOS 16

Posted on Dec 9, 2023 1:14 AM

Reply
1 reply

Dec 9, 2023 3:30 AM in response to Thepzstopers

If you continue to experience difficulties when using an appropriate Power Adapter, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple


When I charge my iPad, the screen goes black and I want you to help me fix it

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