Deleting iTunes card from my payment method

I need to delete an iTunes card from my payment method

iPhone X, iOS 16

Posted on Dec 9, 2023 2:07 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2023 5:10 AM

The card isn't on your payment method. When you redeem a gift card the balance is transferred to your account and the card is then worthless.


If you are now trying to clear your balance and still have a valid credit or debit card, you may purchase an item from the App or iTunes Stores for more than your balance and the remainder will be billed to your credit card. You may also click on Official Apple Support (the same as clicking on "Support" at the bottom left of this page) and they can zero it for you. Better yet, use this direct link Apple provides to take you the people who do the very service you need --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

It might save you some time, and using the general support link will likely just eventually take you here anyway after a bit of hunting.


Alternatively give Apple a call:


Contact Apple for support and service - Apple Support


Also if you are asking about this because you are changing regions, take a look at this article:

Change your Apple ID country or region - Apple Support


Have a great day!



2 replies
Question marked as Top-ranking reply

Dec 9, 2023 5:10 AM in response to Rhocou63

The card isn't on your payment method. When you redeem a gift card the balance is transferred to your account and the card is then worthless.


If you are now trying to clear your balance and still have a valid credit or debit card, you may purchase an item from the App or iTunes Stores for more than your balance and the remainder will be billed to your credit card. You may also click on Official Apple Support (the same as clicking on "Support" at the bottom left of this page) and they can zero it for you. Better yet, use this direct link Apple provides to take you the people who do the very service you need --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

It might save you some time, and using the general support link will likely just eventually take you here anyway after a bit of hunting.


Alternatively give Apple a call:


Contact Apple for support and service - Apple Support


Also if you are asking about this because you are changing regions, take a look at this article:

Change your Apple ID country or region - Apple Support


Have a great day!



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Deleting iTunes card from my payment method

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