Issue between the physical sim card, iMessage and FaceTime

i have put my physical sim card in the iPhone 15pro then in 15promax so I can’t send iMessage or FaceTime using my phone number.

iPhone 11 Pro

Posted on Dec 9, 2023 5:32 AM

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Question marked as Top-ranking reply

Posted on Dec 9, 2023 8:39 AM

Have you attempted to utilize your Apple ID to send messages or initiate FaceTime calls? This alternative approach is worth considering, as it operates independently of your phone number. Unlike using your phone number, which may require a distinct activation process, using your Apple ID can often bypass such complications. Exploring this avenue might just resolve the troubles you're facing with iMessage and FaceTime.


To activate iMessage and FaceTime using your Phone number

  1. First, check to know whether you have an SMS plan enabled for at least One SMS*** with your carrier. Contact your Carrier (Cellular Service Provider) the agency that issued the SIM to you
  2. If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One international SMS*** Only)
  3. If you can't turn on or sign in to iMessage or FaceTime - Apple ...


*** You may not have an SMS plan (Domestic & International) enabled by your carrier for the SIM/eSIM that you use on your device. Apple Inc does not provide SMS services.



1 reply
Question marked as Top-ranking reply

Dec 9, 2023 8:39 AM in response to Ph_ilippe

Have you attempted to utilize your Apple ID to send messages or initiate FaceTime calls? This alternative approach is worth considering, as it operates independently of your phone number. Unlike using your phone number, which may require a distinct activation process, using your Apple ID can often bypass such complications. Exploring this avenue might just resolve the troubles you're facing with iMessage and FaceTime.


To activate iMessage and FaceTime using your Phone number

  1. First, check to know whether you have an SMS plan enabled for at least One SMS*** with your carrier. Contact your Carrier (Cellular Service Provider) the agency that issued the SIM to you
  2. If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One international SMS*** Only)
  3. If you can't turn on or sign in to iMessage or FaceTime - Apple ...


*** You may not have an SMS plan (Domestic & International) enabled by your carrier for the SIM/eSIM that you use on your device. Apple Inc does not provide SMS services.



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Issue between the physical sim card, iMessage and FaceTime

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