Lock screen password remove

Lock screen password is incorrect how I remove that


Posted on Dec 9, 2023 9:39 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 10, 2023 2:04 AM

If you cannot remember your iPhones passcode you will need to erase your iPhone. You will lose all of the data you've not backed up I am afraid in this procedure .


If you're running iOS 17 please see this instructions


How to reset your device in iOS 17

If you're using an eSIM on iOS 16 or earlier, contact your carrier before trying these steps and ask for a QR code to set up your eSIM again.

  1. From your device's Lock Screen, try to enter your passcode until the "[Device] Unavailable" screen appears and your device asks you to try again later.
  2. When you're able to, tap the Forgot Passcode? option in the bottom corner of the screen.
  3. On the Security Lockout screen, tap Start [Device] Reset to confirm.
  4. Enter your Apple ID password to sign out of your Apple ID on your device.
  5. Tap Erase [Device] to permanently delete all of your data and settings. If you use an eSIM with iOS 17 or later, you can also choose to keep your eSIM and erase your data, or to delete your eSIM and erase your data.

6. When your device restart, follow the onscreen instructions to set up your device again, restore your data and setting from a backup, and set a new passcode.

If you can't follow these steps, you can use a computer to reset your device.

1 reply
Question marked as Top-ranking reply

Dec 10, 2023 2:04 AM in response to sarangan289

If you cannot remember your iPhones passcode you will need to erase your iPhone. You will lose all of the data you've not backed up I am afraid in this procedure .


If you're running iOS 17 please see this instructions


How to reset your device in iOS 17

If you're using an eSIM on iOS 16 or earlier, contact your carrier before trying these steps and ask for a QR code to set up your eSIM again.

  1. From your device's Lock Screen, try to enter your passcode until the "[Device] Unavailable" screen appears and your device asks you to try again later.
  2. When you're able to, tap the Forgot Passcode? option in the bottom corner of the screen.
  3. On the Security Lockout screen, tap Start [Device] Reset to confirm.
  4. Enter your Apple ID password to sign out of your Apple ID on your device.
  5. Tap Erase [Device] to permanently delete all of your data and settings. If you use an eSIM with iOS 17 or later, you can also choose to keep your eSIM and erase your data, or to delete your eSIM and erase your data.

6. When your device restart, follow the onscreen instructions to set up your device again, restore your data and setting from a backup, and set a new passcode.

If you can't follow these steps, you can use a computer to reset your device.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Lock screen password remove

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.