Question marked as
Twader70 ; Apple Gift Card
Hello there ,
If you can't redeem an Apple gift card because it's scratched or damaged :
Contact Apple Support
You might need to provide:
- An image of the full front and back of your card.
- A sales receipt showing when your card was purchased.
- The serial number from your card.
Find your serial number
The serial number is not the same thing as the code that begins with "X" that you use to redeem the card. Serial numbers are located on the back of your card. Here are some examples of where you might see the serial number:
