I want to change my region but my account have enough money so i cant change my region

I can't change my region but without region apps can't work properly so please help me

iPhone 15 Pro Max, iOS 17

Posted on Dec 10, 2023 10:07 AM

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Question marked as Top-ranking reply

Posted on Dec 11, 2023 12:13 PM

Hello! Thank you for using Apple Support Communities.


If you are trying to zero your balance and still have a valid credit or debit card, you may purchase an item from the App or iTunes Stores for more than your balance and the remainder will be billed to your credit card. You may also click on Official Apple Support (the same as clicking on "Support" at the bottom left of this page) and they can zero it for you. Better yet, use this direct link Apple provides to take you the people who do the very service you need --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

It might save you some time, and using the general support link will likely just eventually take you here anyway after a bit of hunting.


Alternatively give Apple a call:


Contact Apple for support and service - Apple Support


Also if you are asking about this because you are changing regions, take a look at this article:

Change your Apple ID country or region - Apple Support


Have a great day!


3 replies
Question marked as Top-ranking reply

Dec 11, 2023 12:13 PM in response to param164

Hello! Thank you for using Apple Support Communities.


If you are trying to zero your balance and still have a valid credit or debit card, you may purchase an item from the App or iTunes Stores for more than your balance and the remainder will be billed to your credit card. You may also click on Official Apple Support (the same as clicking on "Support" at the bottom left of this page) and they can zero it for you. Better yet, use this direct link Apple provides to take you the people who do the very service you need --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

It might save you some time, and using the general support link will likely just eventually take you here anyway after a bit of hunting.


Alternatively give Apple a call:


Contact Apple for support and service - Apple Support


Also if you are asking about this because you are changing regions, take a look at this article:

Change your Apple ID country or region - Apple Support


Have a great day!


Dec 11, 2023 12:17 PM in response to param164

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~

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I want to change my region but my account have enough money so i cant change my region

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