Iphone 13 green screen

iphone 13 that i have is facing a green screen issue after the upgrade, and apple support says its not from our software problem, open your eyes apple

iPhone 13, iOS 17

Posted on Dec 10, 2023 1:34 PM

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Question marked as Top-ranking reply

Posted on Dec 10, 2023 1:42 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Follow the instructions in this article by Apple âž” If your iPhone is Non-Responsive or Frozen and see if that helps.


(3)  If that does not help, then contact đꑉ Official Apple Support OR you can always get your iPhone examined at the Apple Store đꑉ Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and evaluation.


Axel F.

2 replies
Question marked as Top-ranking reply

Dec 10, 2023 1:42 PM in response to Iamatif

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Follow the instructions in this article by Apple âž” If your iPhone is Non-Responsive or Frozen and see if that helps.


(3)  If that does not help, then contact đꑉ Official Apple Support OR you can always get your iPhone examined at the Apple Store đꑉ Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and evaluation.


Axel F.

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Iphone 13 green screen

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