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Xin chào, tôi bị trừ tiền có bill apple nhưng không nhận được biên nhận từ gmail hay bất ** lí do nào khác. Vậy tôi phải làm sao để được giải quyết hoàn tiền?

Posted on Dec 11, 2023 1:05 AM

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Posted on Dec 11, 2023 1:22 AM

Have a look at this related article, to find out for what you have been charged by Apple:

If you see 'apple.com/bill' on your billing statement - Apple Support


You can also follow the steps in this article to request a refund:

Request a refund for apps or content that you bought from Apple - Apple Support



2 replies

Dec 11, 2023 1:20 AM in response to bò210

Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


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