Apple Store charged entire phone to my Apple Card and not financed on the Card

Question

Level 1

4 points

Apple Store charged entire phone to my Apple Card and not financed on the Card

I purchased my phone last night from my local Apple Store and they charged the entire phone to my Apple Card rather than financing it in installments. Do I have to drive all the way back to the store to get this fixed, or is there a number I can call to have someone fix this? It’s a long drive and I’d rather not have to burn the gas to do this all over again.

Would I call an Apple support number or a Goldman Sachs number?

iPhone 15 Pro Max

Posted on Dec 11, 2023 5:34 AM

Reply

Answer 1

Top-ranking reply

FoxFifth

Level 10

475,455 points

Dec 11, 2023 8:40 AM in response to RayJRayJ

Even when you purchase with Monthly Installments, the entire purchase amount is charged to your card. The difference is that you aren't charged interest on the outstanding amount. See the following for instructions on how to view your Monthly Installment information: How to view and pay Apple Card Monthly Installments - Apple Support

If your purchase isn't listed as being Monthly Installments, try calling Sales Support at 1-800-MY-APPLE to see if they can help.

Reply

Answer 2

RayJRayJ Author

Level 1

4 points

Dec 11, 2023 8:59 AM in response to FoxFifth

Thanks! Unfortunately, it does not specify installments and they didn’t charge Apple Care properly. I’ll call to see if it can be resolved without having to travel to the store. Thanks!

Reply

Answer 3

FoxFifth

Level 10

475,455 points

Dec 11, 2023 9:44 AM in response to RayJRayJ

Good luck -- hope you can avoid the trip.

Reply

Apple Store charged entire phone to my Apple Card and not financed on the Card

Similar questions