my sons iphone 15 will not turn on
Phone charged overnight, when you touch the screen you can tell it’s on but screen is black, when you touch a side button you get a low/deep thud sound
iPhone 12, iOS 15
Question marked as
Try a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation.....or, if it doesn't.....
2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.
You can find a list of authorized service shops in your area using the link just below:
