My iPhone keeps saying my camera isn’t genuine

My phone keeps saying my camara isn’t a genuine apple part


[Re-titled by Moderator]

Posted on Dec 11, 2023 1:56 PM

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Question marked as Top-ranking reply

Posted on Dec 11, 2023 2:00 PM

That does not mean your phone has been hacked.


You will see an Unknown Part message if the camera installation is incomplete or if the camera:

  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected


So, if you've never had the camera replaced, that warning probably means there is a hardware problem with your camera. Start here:


Genius Bar Reservation and Apple Support Options - Apple


2 replies
Question marked as Top-ranking reply

Dec 11, 2023 2:00 PM in response to BLawson83

That does not mean your phone has been hacked.


You will see an Unknown Part message if the camera installation is incomplete or if the camera:

  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected


So, if you've never had the camera replaced, that warning probably means there is a hardware problem with your camera. Start here:


Genius Bar Reservation and Apple Support Options - Apple


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My iPhone keeps saying my camera isn’t genuine

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