16' Macbook pro 2019 crashing constantly and randomly, Cant find the issue why.

BbThorn wrote:

The only thing on the computer is the basic install of macOS Catalina. I’ve already run Etrecheck and is reported nothing wrong. There are no third party anything installed. It was a fresh install on and erased drive. Still having the crashes and random reboots. The fan surges when it reboots. I also did the control d hardware diagnostic and it reported nothing wrong. I tried safe mode and still have the problem. This why I’m stumped.

I will run Etrecheck check again and post the results just in case there is I something missed.

Can you run the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may or may not kick out an error code.... even if you have an issue

Use Apple Diagnostics to test your Mac

Use Apple Diagnostics to test your Mac - Apple Support

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' (AST2 ) test /assessment.

This is different then the more rudimentary front facing customer test— you can ask to escalate the issue...

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple

Outside the USA

Contact Apple for support and service - Apple Support

please post a report with a newer version of Etrecheck:

How to use Etrecheck Pro for free

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BbThorn wrote:

So I had Sonoma installed on my 2019 MacBook Pro (i9 w 64gig and 1tb drive, 8 gig gpu) and it started restarting for no reason.

It started all of the sudden Friday and hasn't stopped yet no matter what I've tried. any help would be appreciated. oh I have not done a revive from dfu because I don't have another Mac to plug this on into. Again any help would be appreciated.

No error dialog(?)

Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.

Learn what to do if your computer restarts or shuts down unexpectedly, or you get a message that your computer restarted or shut down because of a problem.

If your Mac restarted because of a problem - Apple Support

unplug all non-essential third party peripherals when testing

You can get a good look at your User/System config. and reveal conflicts or issues, you can download/run this trusted utility https://etrecheck.com

If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the editing toolbar below, in your reply.

Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS

that new version looks better, and the digest at the end has summaries of two crashes listed. Both are related to iCloud syncing, and the bird daemon that does the heavy lifting for iCloud files. You are using a remarkable about 60 GB of iCloud storage.

But you have NO SIGN of a Time Machine or any other backup system in use.

¿what is the date of your most recent Backup, and by what method?

BbThorn wrote:

So I had Sonoma installed on my 2019 MacBook Pro

I have been working on fresh OS installs since Friday evening.

For your on going issue—

you can try the revive or restore feature of the configurator—

Revive or restore an Intel-based Mac using Apple Configurator - Apple Support

if you need assistance take it in over the counter from Apple

Local USA—

Store List - Apple Store - Apple

Around the World

Choose your country or region - Apple

I had the 15 inch 2019 MacBook Pro with Touch Bar, and it was doing the same thing! Another thing it was doing was when I would turn it on it would show the red low battery icon on the screen. I would connect it to power to charge, then when I restarted it 2 mins later, the Mac would show it had a 35% battery charge. It had the butterfly keyboard, and maybe that might have contributed, however I just upgraded to the M3 Pro 16 inch MacBook Pro, and it totally is worth the upgrade from that 2019 MBP.

on the page following the link I sent, this is the requirements for the current version:

System requirements:

A Macintosh computer running macOS 10.13 “High Sierra” or later. EtreCheckPro fully supports macOS 13 “Ventura”. EtreCheckPro is a universal binary that will run natively on both “Intel” or Apple Silicon processors.

The M3 Pro 16 inch MBP I have is totally phenomenal! I got the 36GB RAM, 512GB SSD (because my Final Cut Pro projects I save directly to an external SSD, and the same with my Photo library on a separate SSD.