Apple ID password problem
My Apple ID password is working on some devices, but not others. I am running Sonoma 14.1.2
iMac 24″, macOS 14.1
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My Apple ID password is working on some devices, but not others. I am running Sonoma 14.1.2
iMac 24″, macOS 14.1
Here's a list of standard things to try when a feature is not working:
Make sure the software is up to date on all devices involved.
Update macOS on Mac - Apple Support
Update your iPhone or iPad - Apple Support
Sometimes it helps to have the devices involved take a fresh look at settings:
● If this is a service, try disabling it and turning it back on.
● Try signing out of accounts and back in again.
Sign out of iCloud on your iPhone, iPad, Apple TV, or Mac - Apple Support
Sign in with your Apple ID - Apple Support
If you have more than one Apple ID, don't forget you may be signed into other accounts too for special services such as iMessage and Media & Purchases.
● Restarting is a simple step that can resolve many unexpected behaviors.
iPhone: Restart your iPhone - Apple Support then choose your model.
iPad: Restart your iPad - Apple Support
Mac: Ways to start up your Mac - Apple Support
Try using other equipment if possible. I have seen several cases where somebody tried to do something on one item of equipment and failed, but then tried on a different item of equipment and succeeded.
Sometimes it can take some time for changes to propagate through the system and waiting may help ( e.g., Family Sharing of Apple News+ - Apple Community ). If a problem persists, particularly over several days, try contacting Apple for assistance:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
"See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support
Here's a list of standard things to try when a feature is not working:
Make sure the software is up to date on all devices involved.
Update macOS on Mac - Apple Support
Update your iPhone or iPad - Apple Support
Sometimes it helps to have the devices involved take a fresh look at settings:
● If this is a service, try disabling it and turning it back on.
● Try signing out of accounts and back in again.
Sign out of iCloud on your iPhone, iPad, Apple TV, or Mac - Apple Support
Sign in with your Apple ID - Apple Support
If you have more than one Apple ID, don't forget you may be signed into other accounts too for special services such as iMessage and Media & Purchases.
● Restarting is a simple step that can resolve many unexpected behaviors.
iPhone: Restart your iPhone - Apple Support then choose your model.
iPad: Restart your iPad - Apple Support
Mac: Ways to start up your Mac - Apple Support
Try using other equipment if possible. I have seen several cases where somebody tried to do something on one item of equipment and failed, but then tried on a different item of equipment and succeeded.
Sometimes it can take some time for changes to propagate through the system and waiting may help ( e.g., Family Sharing of Apple News+ - Apple Community ). If a problem persists, particularly over several days, try contacting Apple for assistance:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
"See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support
Did you change it recently? Read about what to do after [or before] you change your Apple ID email address or password. This document is no longer updated but may still have valid suggestions: What to do after you change your Apple ID or password - Apple Support
I did change it recently. This link does not seem relevant to Sonoma.
Thanks
Apple ID password problem