Messages notifications no longer consistently showing sender name?

Hi!


Recently, on my iPhone 15 Pro running iOS 17.2 (but also occurred before 17.2 released), Messages notifications will stop showing the sender's name on my Lock Screen, instead just showing the word "Messages." Before, notifications will show the sender's name even when the phone is locked, and then a message preview after unlocked. Now, I can't even see who sent the message.


The other annoying issue with this problem is that, when this happens, Messages will not send notifications when connected to CarPlay.


I can reboot my phone to temporarily "fix" this issue, but it reverts back and I cannot seem to figure out what triggers the reversion and what to do to stop it from doing this. Has anyone else experience this issue before and have a fix?


I've attached some screenshots to illustrate what was normal behavior and what's happening now, in addition to my Messages notifications settings.



Here is what it normally would do (and what I'd like for it to always do):


Here's what it's doing now:


And here are my Settings:


Thanks in advance for your help!

Posted on Dec 13, 2023 7:29 AM

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6 replies

Dec 13, 2023 7:55 AM in response to IdrisSeabright

I want it to show the sender's name but not the message until the phone is unlocked.


I turned off grouping, but then that separates each message from the same sender into its own notification.


This is how I want it to behave.


When I turn off grouping, this is how it behaves:


Thanks for your help! I'm just not sure how to get it to just stick with its default behavior. I've never seen it do this before.

Dec 13, 2023 8:19 AM in response to IdrisSeabright

It's really strange. I was experiencing this before updating to iOS 17.2 and thought maybe the update would fix it.


And it'll happen with single messages as well as multiple ones. I was starting to wonder if maybe using CarPlay was the trigger, but I've since seen it happen without using CarPlay. And I just cannot understand why a reboot fixes it, only for it to revert back without me doing anything. It's almost as if a setting is being pushed from iCloud or something.

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Messages notifications no longer consistently showing sender name?

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