Wrong Passcode

Hello, I got a new iphone 15 Pro yesterday and was going through the set-up and when asked to enter in my new passcode, whatever I thought I entered is not correct and now I'm locked out for 8 hours! How can I reset the passcode when I can't get into the phone? And this is replacing my current iphone 12.

iPhone 15 Pro

Posted on Dec 13, 2023 12:45 PM

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Question marked as Top-ranking reply

Posted on Dec 13, 2023 12:50 PM

If you forgot a passcode that you changed within the last 72 hours, see the following for instructions: Temporarily use your old passcode when you forget your new passcode on iPhone or iPad - Apple Support


Otherwise, there is an Apple article that explains what to do if you have forgotten an iPhone or iPad passcode. Click on the following link: If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


If that is not an option, you will need to use a computer. See: If you forgot your iPhone passcode - Apple Support




2 replies
Question marked as Top-ranking reply

Dec 13, 2023 12:50 PM in response to lisafrommoneta

If you forgot a passcode that you changed within the last 72 hours, see the following for instructions: Temporarily use your old passcode when you forget your new passcode on iPhone or iPad - Apple Support


Otherwise, there is an Apple article that explains what to do if you have forgotten an iPhone or iPad passcode. Click on the following link: If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


If that is not an option, you will need to use a computer. See: If you forgot your iPhone passcode - Apple Support




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Wrong Passcode

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