my new 13 pro max doesnt have imei number on the sim tray and camera flash isn’t working.

No Imei number on the sim tray also my flashlight works but doesn’t work for camera and videos. It only flashes half way and doesn’t come on all the time.

iPhone 13 Pro Max

Posted on Dec 14, 2023 1:31 AM

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Question marked as Top-ranking reply

Posted on Dec 14, 2023 2:08 AM

Since the device is new and covered by warranty, take it back to the seller and explain your problem(s).


Yes, on an iPhone belonging to 13 series, the IMEI number should be engraved on the SIM tray, as per this support article:-->Find the serial number or IMEI on your iPhone, iPad, or iPod touch - Apple Support

Regards

Giulio


1 reply
Question marked as Top-ranking reply

Dec 14, 2023 2:08 AM in response to Veevee10

Since the device is new and covered by warranty, take it back to the seller and explain your problem(s).


Yes, on an iPhone belonging to 13 series, the IMEI number should be engraved on the SIM tray, as per this support article:-->Find the serial number or IMEI on your iPhone, iPad, or iPod touch - Apple Support

Regards

Giulio


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my new 13 pro max doesnt have imei number on the sim tray and camera flash isn’t working.

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