Hello. I bought a new phone. And the phone doesn’t recognise my phone number, so I can’t use iMessage. I can only use it with an email. Any idea what might be the problem?
iPhone 15 Pro Max, iOS 17
Did you set up your iPhone 15 with the eSIM enabled?
It might also take up to 24 hours, until your number is registered:
If you can’t turn on or sign in to iMessage or FaceTime on your iPhone - Apple Support
Did you set up your iPhone 15 with the eSIM enabled?
It might also take up to 24 hours, until your number is registered:
If you can’t turn on or sign in to iMessage or FaceTime on your iPhone - Apple Support
Setting up the iPhone again with your physical SIM inserted should automatically set up and register the new phone number for iMessage. And all needed carrier settings will be updated as well.
Restore your iPhone, iPad or iPod touch to factory settings
Yes, I tried with an eSIM. But went to the mobile operator and changed the eSIM with a physical SIM card. Do I also have to wait 24 hours ?
Hello. I bought a new phone. And the phone doesn’t recognise my phone number, so I can’t use iMessage. I can only use it with an email. Any idea what might be the problem?
