MY DOG’s AIR TAG & APP ARE NOT WORKING

He ran away in the neighborhood yesterday & the only info the app provided was the date of the last time he was found (6 Ms ago!)


Reading comments from others, I’m thinking the tag probably needs a new battery?!?


can. anyone advise me on what type battery I n need & how to replace onto (into?!) his Apple tag?


Any help/ guidance/ insights would be greatly appreciated…

Thanks so much!

iPhone 13 Pro Max, iOS 17

Posted on Dec 14, 2023 8:49 AM

Reply
1 reply

Dec 14, 2023 9:58 AM in response to ComputerChallengedChick

See the information in the support document linked below.

click here ➜ How to replace the battery in your AirTag - Apple Support


Also note, Apple does not support using AirTags on pets or people, and be aware for the AirTag to actively report its location there needs to be other Apple devices nearby that can pick up its bluetooth beacon and update its location on Apple servers.


If your dog runs away and there is nobody around with an Apple device, its location cannot be updated.

MY DOG’s AIR TAG & APP ARE NOT WORKING

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