payment issues
Please I would like to know why I can’t delete my payment information even after canceling my subscription
iPhone X
Question marked as
To find out how to remove a payment method, and what to do if you can't remove your last payment method or use no payment method with your Apple ID, read this article --> Remove a payment method from your Apple ID - Apple Support
Unexpired subscriptions and Family Sharing organizers must always have a payment method present. To edit the cards used for those you may need to first add the new card and make it the primary payment method before removing the old card (see: If you need to change or update your Apple ID payment method - Apple Support ).
The subscripttion has to expire fully. If you need for it to be over now, contact Apple. Refer to this page for Apple Support features ➞ Contact - Official Apple Support
If the presented options do not resolve your issue, keep experimenting with any series of selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
This page has telephone numbers for contacting Apple for support and service ➞ Contact Apple for support and service - Apple Support