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my Apple Store has been disabled when I try purchasing apps on App Store

iPhone 7, iOS 13

Posted on Dec 14, 2023 11:54 PM

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Question marked as Top-ranking reply

Posted on Dec 15, 2023 1:29 AM

You will have to contact the official Apple Support about that, only they can access your personal data.

Use the blue link below as a start:

...

If you see a message that says "Your account has been disabled in the App Store and iTunes," request reactivation for help.

...

copied from: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Of choose the phone number for your region form this Apple page:

Contact Apple for support and service - Apple Support

1 reply
Question marked as Top-ranking reply

Dec 15, 2023 1:29 AM in response to Kojo-7484

You will have to contact the official Apple Support about that, only they can access your personal data.

Use the blue link below as a start:

...

If you see a message that says "Your account has been disabled in the App Store and iTunes," request reactivation for help.

...

copied from: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Of choose the phone number for your region form this Apple page:

Contact Apple for support and service - Apple Support

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