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Ultra 2 + WatchOS 10.2 -> DESTROYED battery life

I have an ultra 2 that's only a few months old (obviously.) With previous WatchOS versions, the battery life on this was amazing. I'd let it charge to 80-85% in the evenings, put it on my wrist before going to sleep, and wake up at over 75%. By the end of a full day, when I put it back on the charger, it would be at 50-60%.


I've done each WatchOS upgrade since I purchased it, and while the battery life the next day would be slightly less, it would go back to "great" within 24 hours.


Since "upgrading" to WatchOS 10.2, however, the battery on this "ultra 2" is worse than my wife's 4 year old Apple Watch 6. Now I put it on at night with 80% and I wake up to 65%. I charge it back to 80% around 9am, and by 3pm it's down to 50% again. I haven't changed ANYTHING about how I use the watch. I have the same face. Same always-on display. Same apps, same (lack of) exercise. Everything is the same except that I'm on WatchOS 10.2 now.


This is an Ultra 2. This thing is supposed to have 2 days of battery life, not 12 hours! In the settings, the max battery capacity is still at 100%, but at the rate 10.2 is draining it, the max capacity will be dropping fast, I'm sure.


I've tried rebooting the watch. I've tried rebooting my iPhone. I've tried unpairing (resetting) and re-pairing the watch. Nothing seems to fix this.


Is there anything I can do to get back the battery life I paid a LOT of money for? Do I have to take this to an Apple store so they can give me a run-around?

Apple Watch Ultra 2

Posted on Dec 15, 2023 11:57 AM

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Question marked as Top-ranking reply

Posted on Dec 18, 2023 10:59 AM

I'm having the same issue with my Series 1 Ultra. After 10.2 update, rapid battery drain. Called Apple support and dx revealed no issues. Performed a reset and issue continued. Trip to Genius Bar and no issues uncovered, unpaired the watch and re-paired it. Now draining as fast or faster. than before. 100% battery at 7:30 AM and now at 59% at 9:00 AM. I was going to send the watch in per the Genius Bar suggestion, however, I suspect that this is software related and that a "repair" or replacement isn't the right fix and may result in the same issues. I've come to rely on this watch at work, which is Apple's marketing objective, but if this is a software issue, they've dropped the ball. I hope Apple is listening and will respond promptly. (It's dropped another 2% as I've typed this!)

32 replies
Question marked as Top-ranking reply

Dec 18, 2023 10:59 AM in response to garyd9

I'm having the same issue with my Series 1 Ultra. After 10.2 update, rapid battery drain. Called Apple support and dx revealed no issues. Performed a reset and issue continued. Trip to Genius Bar and no issues uncovered, unpaired the watch and re-paired it. Now draining as fast or faster. than before. 100% battery at 7:30 AM and now at 59% at 9:00 AM. I was going to send the watch in per the Genius Bar suggestion, however, I suspect that this is software related and that a "repair" or replacement isn't the right fix and may result in the same issues. I've come to rely on this watch at work, which is Apple's marketing objective, but if this is a software issue, they've dropped the ball. I hope Apple is listening and will respond promptly. (It's dropped another 2% as I've typed this!)

Dec 16, 2023 9:42 AM in response to garyd9

I talked to apple support (over the phone) a couple times on this. They ran some remote diagnostics and confirmed that there isn't anything physically wrong with the watch, the max capacity on the battery is still 100%, etc. They suggested I could send the watch in for repair and if I got lucky, I'd get a replacement with older firmware. With the holidays, I'd likely be without my watch until next year.


This is a watch I paid nearly $1000 for. I currently get less battery usage than a $250 watch se.


I asked if they could do some kind of advance replacement. They could charge my CC for another watch, give it to me, and then remove the charge when they get my existing watch and confirm it's in pristine shape. I was told no, they can only do that if I have AppleCare. So I asked how much applecare is. Then I found out that my timeframe for buying applecare expired A WEEK AGO.


So... apple pushes a firmware version that breaks a watch I paid $1k for. (<1 day battery life on an ultra 2 is so far below their specs, it is effectively non-functional.) Then they tell me I can go without a watch for 2 weeks and I _might_ get one that doesn't have the same problem (but they can't be sure.) Oh, and I can't even give them money to skip the 2 week wait.


Wow.


Remember when Apple was considered high-end and luxury? Even walmart has better customer service now.


Dec 15, 2023 10:22 PM in response to garyd9

Also having very fast battery drain on WatchOS 10.2 with an Apple Watch Ultra 2.


I am currently losing 1% of the charge every three to six minutes. I have tried various things people have recommended including disabling double tap, un-pairing and re-pairing the watch, etc.


Prior to 10.2 I was getting acceptable battery length. The watch would last at least a day on a charge and frequently a day and a half.


Help please.

Dec 17, 2023 4:42 AM in response to garyd9

I chatted with a rep. All he did was kept asking the same questions. How long has this been happening. How long do you charge the phone. I told him this is an update issue. In an hour my watch went from 100% to 61%. How much clearer could I be. But the same questions kept coming. Then asked me how long do I think a battery should last? Seriously? More than an hour. I got frustrated but he didn’t care.

I have spoken to 3 other people. Same issue with them.

what are our options. A new watch will not help

Apple needs to do a reverse update

and why are their reps clueless

Dec 20, 2023 2:49 PM in response to garyd9

This is the second big failure of watch charging this fall. On my Series 8, it had been behaving until a few days ago. I charge overnight, and when I woke up, the watch showed 47%! I put it back on the charger and after breakfast, it was back at 100%. Same thing for a few days. Then, I tried turning OFF Optimized Battery Charging and now everything is fine. For my needs, I don't care about battery life. I will likely upgrade the watch before ruining the battery. All I want to do it put it on the charger when I go to sleep, and wake up to 100%, no BS. Same with my phone. It's too late for me to go outside the Apple ecosystem, I track all my exercise with the watch. I hope that Apple can shake up the shoddy engineering, stop obsessing about useless features, and make a reliable product! WatchOS 10.2

Dec 19, 2023 6:57 AM in response to garyd9

I came here because of the same issue. One thing I’ve found in the past and just found to be true in my case, is to make sure you’re signed into all of your email accts through your watch app. I believe that the watch is continually trying to fetch new mail but it can’t. I looked at all my accounts and I was not signed into one and just signed in. Worth checking out.

Dec 19, 2023 1:59 PM in response to garyd9

I've had a trusty S4 watch since 2018 and until the 10.2 update it worked as expected. Battery life was about 30 hrs. Now, if fully charged at 8am it will be dead by 5pm - 9 hrs battery life and a bit of junk on my wrist. I had been thinking of upgrading this Christmas but the question now in my mind is, 'why would I risk buying an Apple watch?' If this is what Apple has now become, why waste my money when there are so many alternatives. I might just go back to an old fashioned watch - one that tells the time!

Dec 20, 2023 1:09 PM in response to garyd9

SOLVED: I did a complete reset of my Apple Watch Ultra 2 and did not restore from a backup.


It is now working fine with reasonable battery drain.


Before this I unsuccessfully had tried: unpairing and repairing with my iPhone, reducing notifications from the iPhone to the apple watch, and disabling double tap (all suggestions offered somewhere in the community).


Your mileage may differ.



Mar 29, 2024 3:49 PM in response to garyd9

Reinstall New

It is not a great experience but the answer is in this thread a few times. I removed my watch install (reset) and added my Ultra 2 back as a full fresh install. NOT from backup.


This means you will lose your watch faces and need to reset your payment forms in the wallet among other permission items. Not ideal but instantly battery life is strong like bull!


Apple devs, this is on you. No app was causing this as I did not change my app pool. Something is wrong with the code that kills the battery when simply letting the watch update. Not a great look for a $1000 WATCH. My Apple “fan boy” stock has gone down.

Dec 17, 2023 10:23 PM in response to garyd9

It is Watch OS 10.2. It has nothing to do with your watch. My 11 month old 41mm Series 8 SS was doing great last update. Now with the update when i’m not wearing the watch the battery drains a lot during standby. Usually when i go to bed and wake up my watch is at minimum in the high 80’s, but now im waking up to high to mid 70’s. It caught me off guard and i noticed it immediately. It typically only drains like that when i accidentally cover the sensor with the band since i take off my watch every night, it uses the heart rate sensor all night but i know for a fact that’s not the case this time around because i make sure the sensor isnt covered.

Dec 18, 2023 11:05 AM in response to PRapl

I had to remove some of the apps from the watch (which should not have to do) I unpaired and paired again. Same. Then I turn off and on several times. The battery seems to be ok. But Why should we have to remove apps after their update?

Then today I had to turn off and on because it kept loading old emails to the watch. I would delete, get a new mail and when I looked at it, all the old ones popped up

APPLE needs to make this right. Spend allot of money with them and their reps have no clue

Dec 19, 2023 11:09 PM in response to garyd9

Hi. I had the same issue as you with 10.2. My ultra 2 is only 2 weeks old. I only got a day and half battery life max if I was lucky. My series 8 lasted longer on a bad day.


What fixed it for me was completely resetting the watch and erase all content and settings and just setting it up as a new watch instead from a back up. Now I get easily 3 days. Only pain was doing all the watch faces all over again but it was worth it.

Give it a try. Can’t hurt. If you already have done that just take it back to Apple and demand a replacement.


Dec 20, 2023 9:14 AM in response to garyd9

Just adding that I am experiencing the very same issue but with the Apple Watch Ultra. WatchOS 10 impacted the battery life a bit, but 10.2 DESTROYED the battery life. I charge to 100% and it hardly last 6 or maybe 7 hours, rendering it almost useless really. I have tried restarting both the Watch and iPhone and no change. Trying to contact support, but the watch battery was so low we couldn't even do diagnostics :-(

Ultra 2 + WatchOS 10.2 -> DESTROYED battery life

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