Today I upgraded the my iMac 27'' to Sonoma, it went into restart mode, shut down and now will not restary
Today I upgraded my iMac 27” to Sonoma, it went into restart mode and has not restarted, it’s dead
iMac 27″, macOS 10.15
13 replies
Hello. I wanted to add that I managed to restart my iMac and it is working fine, restarted it over the weekend, no problem, Sonoma running. I cancelled my appointment with the Mac Station repair office. Thanks again
What year iMac?
[Edited by Moderator]
Not sure if this screenshot helps identify the year, circa 2018?
According to the serial number which you shouldn't post, it's a 2020 iMac.
Thanks dialabrain I posted it (shouldn’t have) because I had no access to the iMac itself and this info was on my iPhone
Any suggestions on what to do to resucitate the iMac?
No luck yet will wait a few more hours and try again!
Okay. If you go through all the steps and it still doesn't turn on, you need to do step 7.
Thank you
You're welcome.
Following yr suggestion I now have an appointment for the Mac Station repair office for Monday at 3pm local time (Uruguay)… just FYI
Good :)
Today I upgraded the my iMac 27'' to Sonoma, it went into restart mode, shut down and now will not restary