My iPhone 12 Pro Max is hung up on Step 3 of 6 on syncing. I've upgraded to 17.2 and this is the first time since that I backed up. Help.

My iPhone 12 Pro Max won't get past step 3 of 6 on backup. This is the first time of backup since I've upgrade to 17.2 IOS.

Any suggestions?

iMac 21.5″, macOS 10.13

Posted on Dec 15, 2023 5:55 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2023 6:00 PM

A computer backup can take a long time, especially for a first time backup or the first backup after an update. Backups are usually incremental, with only recently changed content synced to an existing backup, but a first backup or a backup after an update is a full backup. So just give it some time (an hour or more, depending on how much content your phone has that is included in the backup).

1 reply
Question marked as Top-ranking reply

Dec 15, 2023 6:00 PM in response to LarryAra

A computer backup can take a long time, especially for a first time backup or the first backup after an update. Backups are usually incremental, with only recently changed content synced to an existing backup, but a first backup or a backup after an update is a full backup. So just give it some time (an hour or more, depending on how much content your phone has that is included in the backup).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone 12 Pro Max is hung up on Step 3 of 6 on syncing. I've upgraded to 17.2 and this is the first time since that I backed up. Help.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.