Crucial X10 Pro connection issues

I had the exact same issue occur to me. Disk Management wouldn't mount the drive, and repairing the drive via macOS did nothing.

My solution comes with irony: connected the drive to a PC running Window 11 natively (VM of W11 does not work for whatever reason), and repaired the drive within no more than 60 seconds (yes, you read that right). All files opened, reconnected to my M1 Pro, and voila, all good there as well.

This may work for other versions of Windows, and, there may be others solutions floating about the internet, but this is what worked for me.

If this helped you, give this a thumbs up to help our community!

Thanks,

MT

Just curious what versions of macOS is used on your M1 and M2 systems. I have seen a lot of people reporting issues with external drives with macOS 14.x Sonoma and also with the exFAT file system.

When I eject external drives these days, I now wait at least 30 seconds to a minute before I physical disconnect the external drive from the Mac. Sometimes macOS may take a while to flush the buffers even if the drive is a fast SSD. If the drive has a data transfer indicator, then I still wait at least 30 seconds after the drive's data LED stops flashing. Years ago, macOS would actually tell the user when it was safe to physically disconnect the external drive....I really wish Apple still did that.

FYI, make sure you also keep a backup of your external media if it contains important & unique data.

Hey @dp11e - Could you share which rescue software you used? (So glad you were able to recover your data!)

Thanks!

The X10 Pro is a USB 3.2 Gen 2 2x2 device and ships with a 20 Gbps USB-C cable. No Apple Silicon Mac ports are capable of USB 3.2 Gen 2 2x2 connections, though that cable should automatically fallback to USB 3.2 Gen 2 1x1 capability.

Is this drive connected directly to your M1 MBP or via a hub that connects to the Mac? Are you using the drive cable provided by Crucial or something else? Check the cable connection on the drive for proper seating. Did you use any Crucial drive software or reformat the drive? Contact Crucial for further assistance.

im also having this issue but even when formatting on my macbook. contacted crucial and mac support to no answers. it works on my other macbook m1 but not my m2

Anyone find a solution to this issue with these drives? I’m having this issue with two different x10 Pro’s I may return before 1/31

Yes...happening on 14.2.x and yesterday on 14.3 on new Macbook Pro M3 Max....I ended up whacking exFAT...going to APFS very late last night and so far so good...I just lost all of the almost 2TB of file transfer time on a 4TB drive to the exFAT original partition...so restarting loading the data from the other sources on the formatted APFS drive. I'm about 1TB in and will play with some stops and ejects and starts....stops and reboots of the laptop and inserts, etc. back into this laptop over the next day as I load various sections of the ~3.25TB onto each of these (2) 4TB drives and see how this works before I decide return or not...but still a bit skeptical. I have until 1/31 to decide whether to keep (2) of these 4TB ones.

I've also got an old Mac Air on 13.4.x I will play with as well.

I was moving from some small Spinning 2TB and 5TB Seagate externals which worked like a champ but are old and heavily used. They will be more now "back up" and the Crucial as prime.

Anyways, thanks for the data...