I mistakenly scratched my Apple Gift Card

I mistakenly scratched Apple Card I need help to get the E code I still have the receipt with me


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Posted on Dec 16, 2023 4:28 AM

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Question marked as Top-ranking reply

Posted on Dec 16, 2023 10:41 PM

Hi Foza1,

Welcome to the Apple (user-to-user) Community!


Re: I mistakenly scratched Apple Card

I need help to get the E code I still have the receipt with me


Apple Card is Apple's Credit Card. I expect it is an Apple Gift Card you scratched.

If so:

As you can't read the code on the back of your card because it's scratched or damaged, you need to contact Apple Support.


You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 

___________________________

How to: Find your serial number :

The serial number is not the same thing as the code that begins with "X" that you use to redeem the card. Serial numbers are located on the back of your card.


Here are some examples of where you might see the serial number:

Serial number begins with "GCA"


Serial number begins with "60"


Serial number begins with "60" (Australia Gift Cards)


Serial number begins with "PBH"


Serial number begins with "EPY"


Above comes from complete article below:

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


All the best :-)

2 replies
Question marked as Top-ranking reply

Dec 16, 2023 10:41 PM in response to Foza1

Hi Foza1,

Welcome to the Apple (user-to-user) Community!


Re: I mistakenly scratched Apple Card

I need help to get the E code I still have the receipt with me


Apple Card is Apple's Credit Card. I expect it is an Apple Gift Card you scratched.

If so:

As you can't read the code on the back of your card because it's scratched or damaged, you need to contact Apple Support.


You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 

___________________________

How to: Find your serial number :

The serial number is not the same thing as the code that begins with "X" that you use to redeem the card. Serial numbers are located on the back of your card.


Here are some examples of where you might see the serial number:

Serial number begins with "GCA"


Serial number begins with "60"


Serial number begins with "60" (Australia Gift Cards)


Serial number begins with "PBH"


Serial number begins with "EPY"


Above comes from complete article below:

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


All the best :-)

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I mistakenly scratched my Apple Gift Card

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