Aux cords not working with phone

I have an iPhone 13 running iOS 17.2. Recently, I have been unable to use any aux cords (all are Apple brand, so are definitely Apple authorized) , from a 2.5 mm Jack with a dongle and a direct lightning to 2.5 mm to play music in both my car and on a speaker. I was running an older iOS and updated to the newest version available to try and fix this issue. The same cords also work with other people’s phones, including an iPhone 13 running iOS 16.6. I have restarted my phone dozens of times now, and have done my best to clean out my lightning port. My phone still charges perfectly, so I don’t think a dirty port is the issue. I may be missing something that could point towards what is causing the issue, but to me it seems like a problem with my phone itself. Thanks.

iPhone 13, iOS 17

Posted on Dec 16, 2023 9:00 AM

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Aux cords not working with phone

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