Stuck in email will not send loop

I was trying to share a note via email, but it keeps trying to send from an email account it saying the username and password are an incorrect combo (which is untrue). My only option is to hit cancel, and then 5 minutes later it comes back up and we start again. I have restarted mail and notes, and the computer as a whole. Nothing in the outbox to cancel.


MacBook Pro 13″, macOS 14.1

Posted on Dec 17, 2023 5:38 AM

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Posted on Dec 18, 2023 12:13 PM

For anyone else who encounters this problem -- when I minimized the pop-up window, rather than hitting cancel, it stopped the cycle. Later I then went to send another email, the problem email showed up in the outbox (which before was not showing), so that I could delete it. Good luck out there!

6 replies

Dec 17, 2023 7:51 AM in response to Elizabeth Green2

Then have a few suggestions ;


Start now and open an Apple Support Ticket as they are PAID  Apple Employees to deal will these types of issues . 


Product Feedback - Apple and make it known to Apple regarding this ongoing issue 


Product Feedback - Apple and make it known to Apple regarding this ongoing issue 


You are welcome for the free advise


Good Luck with this computer issue

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Stuck in email will not send loop

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