Hello. I have recently bought a 4G WiFi device for home internet use. It works on my iPhone but in my MacBook Pro it will connect to the WiFi but will not connect to the internet. I ran the diagnostic which said check DNS settings and contact ISP provider. I did that and my ISP provider said I needed to talk to Apple as it was a laptop issue not a connectivity one. Thanks
MacBook Pro 13″, macOS 14.1
I had the same issue updating my MacBook Pro to 14.2. I’m not positive if deleting the temp files did anything but the last thing I did before it could be fixed was go to the date/time setting and toggle it off and then back on after the Apple website said it would not connect because of the time information being wrong. When I ran the Disk repair feature the logs also said there was a time issue but I am not a pro so I didn’t get the direct link until later
I had the same issue updating my MacBook Pro to 14.2. I’m not positive if deleting the temp files did anything but the last thing I did before it could be fixed was go to the date/time setting and toggle it off and then back on after the Apple website said it would not connect because of the time information being wrong. When I ran the Disk repair feature the logs also said there was a time issue but I am not a pro so I didn’t get the direct link until later
Do you have this issue aswell when you want to connect to another wifi network? To rule out if it has something to do with your wifi
what DNS numbers are showing now?
If you need help finding those, just ask.
What exactly is the 4G Wifi device?
Wifi will allow you to connect to your or the available wireless network but it does not connect you to the internet. You need a modem and/or router to do that which is furnished by your ISP. The phone will work because it is gooing through a different protocol. You have to set up the laptop through your ISP.
Well, you best contact EE; according to their website, they have plans for some iPhones, but Apple laptops are not listed, only Samsung. Their speed is an avg. of 40 mbps which is quite slow and the 4G network doees not help either. That explains why your dongle works for the Phone, but not the computer.
I changed them to 8.8.8.8 and 8.8.8.4 as I read somewhere that might help but no luck.
Hi. No - just with this 4g broadband dongle.
It’s from EE (wireless network in the uk) and is a 4g dongle.
Thanks - I checked the date/time earlier and all was good. Mine said the DNS settings were an issue so changed to Google DNS but no lick
so far.
were you absolutely certain that you hit (apply) when done?
it does Not automatically save unless/until you do, which is why I did not advise, "change to...", but instead:
What are they set to NOW?
Not connecting to the internet
