I have an iPhone 13 Pro with blank shattered screen and back case. It looks like my AC+ coverage expired a week or two ago, and I want to extend it, but it says I have to do it thru my phone, which is now broken. I am currently paying for an AC+ subscription, but it's covering my old iPhone 12, not my current 13 Pro...
iPhone 13 Pro, iOS 16
Unfortunately you won’t be able to extend your coverage. It would have needed to be done before your phone was damaged. You can always contact Apple to ask though but it’s unlikely you will now be able to extend. As far as your iPhone 12 coverage….that’s irrelevant. If you no longer have that phone but was still paying for coverage you need to cancel the subscription.
Unfortunately you won’t be able to extend your coverage. It would have needed to be done before your phone was damaged. You can always contact Apple to ask though but it’s unlikely you will now be able to extend. As far as your iPhone 12 coverage….that’s irrelevant. If you no longer have that phone but was still paying for coverage you need to cancel the subscription.
First, the iPhone 12 AppleCare is irrelevant. AppleCare is associated with a particular device.
Next, let’s consider the iPhone 13 Pro. At the moment, it is badly damaged and not covered by AppleCare. So the cure is to have it repaired (if you choose to do so), pay for that repair, then extend the AppleCare for this device into the future if you wish.
Start here.
iPhone Repair & Service - Apple Support
You can't do that after the fact. That would be like trying to take out a life insurance policy on someone who is already dead.
It's called "fraud".
Sorry.
You will have to pay for repair or replacement or just buy a new phone.
I have AppleCare on wrong phone
