I forgot my password

I forgot my password on the iPhone

please help me to reset my password without losing my data

i need to use it and I have a personal information on it

iPhone 12 Pro Max, iOS 16

Posted on Dec 18, 2023 8:49 AM

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Question marked as Top-ranking reply

Posted on Dec 18, 2023 8:59 AM

If you mean your iPhone’s screen passcode you can’t reset it; all you can do is restore the phone. You will lose any data that you didn’t sync to iCloud or didn’t back up to your computer or iCloud.


If your device has iOS 17 and you just changed your passcode you may be able to use a previous passcode→Temporarily use your old passcode when you forget your new passcode on iPhone or iPad - Apple Support


If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️



After restoring the phone using one of the methods above you can restore your most recent backup.

1 reply
Question marked as Top-ranking reply

Dec 18, 2023 8:59 AM in response to Husseinyemen

If you mean your iPhone’s screen passcode you can’t reset it; all you can do is restore the phone. You will lose any data that you didn’t sync to iCloud or didn’t back up to your computer or iCloud.


If your device has iOS 17 and you just changed your passcode you may be able to use a previous passcode→Temporarily use your old passcode when you forget your new passcode on iPhone or iPad - Apple Support


If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️



After restoring the phone using one of the methods above you can restore your most recent backup.

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I forgot my password

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