Can’t use texting when away from my WiFi

My texting not working when I’m away from my home for iPhone 14

iPhone 15, iOS 17

Posted on Dec 18, 2023 9:04 AM

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Question marked as Top-ranking reply

Posted on Dec 18, 2023 9:06 AM

Go to Settings/Cellular and make sure Cellular Data is turned on, and also that it is on for the Messages app.

6 replies

Dec 18, 2023 9:06 AM in response to Kzthatsme

Hello.


Are you connected or subscribed to a cellular service? If so, does it display “SOS” in the top right corner? If it does, then you live in a dead zone for your carrier.


Are you sending through SMS? (green bubbles) These occasionally take time to send due to various reasons.


This article may help: If you can't send or receive messages on your iPhone or iPad - Apple Support


Regards,


mdp1101


Dec 18, 2023 10:09 AM in response to Lawrence Finch

Lawrence Finch wrote:

Just an observation; you can’t send SMS or MMS using Wi-Fi, so I assumed that these were iMessages when I responded.

Apple suggests you can, though your carrier needs to support it, and you need to have Wi-Fi Calling turned on.

From If you can't send or receive messages on your iPhone or iPad - Apple Support
To send an SMS message, you need cellular network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.


Dec 18, 2023 10:57 AM in response to Lawrence Finch

Lawrence Finch wrote:

I believe you are correct, that SMS can work over Wi-Fi calling if the carrier supports it, but I don’t think MMS can because it does not use the carrier’s voice side-channel (SS7) as SMS does.

You are probably correct. The knowledge base article only refers to SMS only. MMS uses Cellular data, but probably can't use Wi-Fi. Though have not tried it to be sure.

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Can’t use texting when away from my WiFi

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