MacBook Pro 16'' Rattling noise when tapping on trackpad

See the recorded video. Regular clicking sounds right, but tapping on the trackpad has this rattling noise from the bottom of the trackpad. It almost fell like there is a loosing spring or screw somewhere in the trackpad and made the entire bottom case sound like a drum.


Didn't encounter such issue in all my previous Macs (2015 MacBook Pro 13", 2018/19 MacBook Pro 15"), as well as the other 2023 MacBook Pro 14". All of those are very rigid when tapping the trackpad.


https://www.youtube.com/watch?v=v18nLCHYUkk


This is my second MacBook Pro 16'', the first one has clicking and popping sound every time running something requires high power, and top case doesn't align with the bottom case. I returned that one and get this one, which resolved all those issues except the trackpad is making this very distracting noise.


Any suggestions? Not sure if that's a one-off QC issue.

MacBook Pro 16″, macOS 14.2

Posted on Dec 18, 2023 10:55 AM

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Question marked as Top-ranking reply

Posted on Dec 18, 2023 11:36 AM

FrozenRouter wrote:

See the recorded video. Regular clicking sounds right, but tapping on the trackpad has this rattling noise from the bottom of the trackpad. It almost fell like there is a loosing spring or screw somewhere in the trackpad and made the entire bottom case sound like a drum.



For hardware issues take it in over the counter


Local USA—

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or Make an appointment for a "hardware issue"


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

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Outside the USA

Contact Apple for support and service - Apple Support


From iOS device using the "Apple Support.app” to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8




1 reply
Question marked as Top-ranking reply

Dec 18, 2023 11:36 AM in response to FrozenRouter

FrozenRouter wrote:

See the recorded video. Regular clicking sounds right, but tapping on the trackpad has this rattling noise from the bottom of the trackpad. It almost fell like there is a loosing spring or screw somewhere in the trackpad and made the entire bottom case sound like a drum.



For hardware issues take it in over the counter


Local USA—

Store List - Apple Store - Apple


Around the World

Choose your country or region - Apple



or Make an appointment for a "hardware issue"


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support


From iOS device using the "Apple Support.app” to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8




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MacBook Pro 16'' Rattling noise when tapping on trackpad

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