I had the same problem months ago. never solved it because the problem went away but it is here again. Using the same computer I have had to use browsers other than Safari to get to the bank. This time it has not cured itself. Recently I began with a new computer, MacBook pro 2023 and continue to have the problem.
What is going on. any ideas? JJP
Sonoma
[Re-Titled by Moderator]
MacBook Pro (M3 Pro, 2023)
I have that same problem with US Bank as well. Clicking "Sign In" on the main page should open a drop-down window with spaces for your credentials but that doesn't happen. I've never had a problem using Firefox, any version, but I don't like Firefox.
Using Safari, I go to the Locations page and use the Sign-In button there. It has yet to fail to operate normally.
Another poster mentioned the option to block pop-ups but that setting has no effect on the behavior of the Sign-In button on the main page.
HTH
I have that same problem with US Bank as well. Clicking "Sign In" on the main page should open a drop-down window with spaces for your credentials but that doesn't happen. I've never had a problem using Firefox, any version, but I don't like Firefox.
Using Safari, I go to the Locations page and use the Sign-In button there. It has yet to fail to operate normally.
Another poster mentioned the option to block pop-ups but that setting has no effect on the behavior of the Sign-In button on the main page.
HTH
At the menubar, click on Safari, settings for .... (your bank url). Are pop-up windows blocked or is 'material-blocking' active?
I just cleared my Safari history, opened a new tab, and it worked.
Chase bank by any chance? There are numerous reports of problems with their site. If that's the case, using a browser other than Safari is the only "fix" I've seen. Chase needs to fix their site.
Another post about Chase.
How do I update my Mac. I cannot use my c… - Apple Community
not Chase it is US bank
It may be the same issue. I can't really check since I don't use either bank. We have no problems with the banks we do use in any browser running macOS going back as far as Monterey.
Wow! it worked. Thank you.
Unable to open US bank website via Safari on my MacBook Pro
