my iPhone appears to be frozen I cannot shut it down
unable to shut off iPhone to reboot. have no access to apps, how can I fix this
iPhone 8 Plus, iOS 14
Question marked as
- Press and quickly release VOLUME UP
then
- Press and quickly release VOLUME DOWN
then
- Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears
The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem.