My apple Face ID isn’t working and i cant reset it ?
it just keeps telling me face id is unavailable
iPhone 6, iOS 12
it just keeps telling me face id is unavailable
iPhone 6, iOS 12
Here are some steps you can try to troubleshoot and potentially fix the problem:
Restart Your iPhone
Sometimes, a simple restart can resolve temporary glitches. Turn off your iPhone, wait a few seconds, and then turn it back on.
Check for Software Updates
Make sure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.
Reset Face ID
If Face ID isn't working, you can try resetting it. Go to Settings > Face ID & Passcode, enter your passcode, and then tap "Reset Face ID." Afterward, set up Face ID again by following the on-screen instructions.
Clean the TrueDepth Camera
Ensure that the TrueDepth camera, responsible for Face ID, is clean. Use a soft, lint-free cloth to wipe the front camera and sensors.
Check TrueDepth Camera Hardware
If the issue persists, there might be a hardware problem. Visit an Apple Store or an authorized service provider for a thorough examination.
Restore from Backup
If none of the above steps work, you can try restoring your iPhone from a backup. This should be done as a last resort, as it erases your data. Go to Settings > General > Reset > Erase All Content and Settings. After the reset, set up your iPhone and restore from a recent backup.
Contact Apple Support
If the problem persists after trying the above steps, it's advisable to contact Apple Support. They can provide further assistance and guide you through additional troubleshooting steps.
Remember to back up your data before performing any significant troubleshooting steps to avoid potential data loss. If the issue is hardware-related, it's crucial to seek professional assistance.
I hope one of these steps helps resolve the issue with your Face ID. If not, contacting Apple Support would be the next best course of action.
Here are some steps you can try to troubleshoot and potentially fix the problem:
Restart Your iPhone
Sometimes, a simple restart can resolve temporary glitches. Turn off your iPhone, wait a few seconds, and then turn it back on.
Check for Software Updates
Make sure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.
Reset Face ID
If Face ID isn't working, you can try resetting it. Go to Settings > Face ID & Passcode, enter your passcode, and then tap "Reset Face ID." Afterward, set up Face ID again by following the on-screen instructions.
Clean the TrueDepth Camera
Ensure that the TrueDepth camera, responsible for Face ID, is clean. Use a soft, lint-free cloth to wipe the front camera and sensors.
Check TrueDepth Camera Hardware
If the issue persists, there might be a hardware problem. Visit an Apple Store or an authorized service provider for a thorough examination.
Restore from Backup
If none of the above steps work, you can try restoring your iPhone from a backup. This should be done as a last resort, as it erases your data. Go to Settings > General > Reset > Erase All Content and Settings. After the reset, set up your iPhone and restore from a recent backup.
Contact Apple Support
If the problem persists after trying the above steps, it's advisable to contact Apple Support. They can provide further assistance and guide you through additional troubleshooting steps.
Remember to back up your data before performing any significant troubleshooting steps to avoid potential data loss. If the issue is hardware-related, it's crucial to seek professional assistance.
I hope one of these steps helps resolve the issue with your Face ID. If not, contacting Apple Support would be the next best course of action.
My apple Face ID isn’t working and i cant reset it ?