Im trying to sync my iPhone to download music from my MacBook to my iPhone 13.
The phone begins the backup and then stops at step 3. And just sits there until I eventually get frustrated and unplug the phone.
When I plug it back in it allows me to skip back up and syncs the music quickly.
any ideas on the backup issue ?
Im connecting directly to the Mac using a cable
iPhone 13, iOS 17
If you are patient the backup will eventually finish. If you don’t let the backup finish you will end up with a corrupted backup, which is useless for restoring the phone. If you don’t care about losing data then it’s OK to cancel the backup. For now, you should delete the backup to fix a possibly a corrupted backup and so it starts over next time; in Finder on the iPhone Summary page click Manage Backups, click on the backup, then click Delete.
Ok. So I think I have now resolved the issue. however I haven't had time to try it out. Firstly I realised that after updating to Sonoma my Date time had reverted back to the factory original 2018. Because of this my MacBook whilst connected to my wifi refused to connect to the internet.
Apple Support took me through the steps to reset the time date using TERMINAL
Once it had the correct time the internet connected OK. SO I am now assuming that the since should work fine on my iPhone.... fingers crossed
A first backup will be slow. After the first only content that has changed is backed up.
Sync can be very slow, because it must compare what is on the phone with what is on your computer, item by item. It isn’t stalling, it is just taking a long time, so patience is called for.
I think it might be the sync rather than the backup as I can click the backup now option and it’s ok.
when I sync it is very slow at step 2 of 4 and then just stalls at step 3
its frustrating as there doesn’t seem to be a reason why
Ok cheers. I’ll sit and wait for it to sync. Currently 40mins but I’ll give it a little more time
Iphone 13 backup to MacBook Air slow
