2911 Views 4 Replies Latest reply: Nov 2, 2010 8:04 PM by mxn3031
Welcome to Apple Discussions Ella.
Epson Support indicate that you must install Apple's Rosetta software - available from the installation disk for SL. In addition they indicate a communication problem which they are working on but I don't know how old this message is, ie how well they keep their website updated, nor do I know whether this affects wireless communication for scanning.
Epson also indicate that some of their supplied software comes from other companies and you might need to download updates from those companies directly. This might apply to the scanning software or a component of it. They do give web links for this.
I don't know how compatible this model is with wireless scanning but there is a note about making sure that the wireless settings allow the a/b settings as it's not able to operate through the n setting. I imagine that the settings are usually set for compatibility.
You should use Software Update to ensure you have the latest Epson software.
Note that scanning seems to put greater demands on the network than printing.
My name is Syd and I work for Epson America, Inc.
The scanner and printer will use the same driver icon in the print and fax window, however the drivers are different, this may be why you are able to print but not scan. We recommend removing the driver in the Print and Fax window, disconnect the ethernet cable and re-add wirelessly.
Hope this help,