I submitted a refund request for my child's VPN Surfshark subscription, why did you reject the refund? the rules of Vpn surfshark indicate that they refund funds if the request is received within 30 days, I sent you a request for a refund after 10 days. the funds were debited on December 9, and I sent the first request for a refund on December 19
iPhone XR
Sorry, this is a user to user forum, we can't access your personal data.
You will have to ask the official Apple Support about that.
Sorry, this is a user to user forum, we can't access your personal data.
You will have to ask the official Apple Support about that.
Use this link as a start:
Subscriptions and Billing - Apple Support
Or give them a call by selecting the phone number for your region from this Apple page:
Depending on your payment method, it may take up to 30 days, until your money will appear on your banking statement:
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When will I get the money back?
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
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copied from: Check the status of a refund for apps or content that you bought from Apple - Apple Support
I received a refusal for a refund for unknown reasons, I want to know why I was refused
How can I do it?
Refund
