Problems with external ssd drive download.

I have a late 2014 IMAC which is now to slow and has the spinning wheel issue. I bought a new 2023 iMac but decided to upgrade my old iMac with an eco 870 500GB SSD using a Sabrent enclosure. Whilst trying to clone the SSD externally I was called away from my PC and when I returned it had shut down and i could not get back into the window to continue. I then thought I would do an download to the external SSD and would later be able to go back and reformat the NEW SSD. whilst it was showing as loaded to my old PC I could not open it to wipe it. I would like advice on how to wipe it completely and clone the old hard drive then use it to boot my original PC. I am competent enough to remove the old MASOS HD and fit the new cloned 870 EVO but was also wondering if I was successful in wiping and cloning the external SSD I might just use it externally Any advice would be very welcome. Regards.

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iMac 24″, macOS 13.6

Posted on Dec 21, 2023 3:35 AM

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2 replies

Dec 21, 2023 9:23 AM in response to xxx345

Most likely the old internal hard drive is failing which could explain the initial reason to have it replaced and everything else with it connected externally.


Disconnect the old hard drive and boot the iMac into Internet Recovery Mode using Command + Option + R to attempt to access the online macOS 11.x Big Sur installer. Install macOS to the new internal SSD. Once you get macOS installed, then you can try to migrate from the old hard drive if you don't have any backups, but I'm guessing this will fail due to the original hard drive physically failing. A failing drive can easily cause problems even when booting from external media such as the online macOS installer.


If the original hard drive is failing and you don't have any backups, then you need to be extremely careful here since attempting to access data from a failing hard drive will just make the failure even worse since macOS and most utilities (including data recovery) cannot handle the errors produced by a failing drive. You can setup a new account on the fresh install of macOS on the internal drive and try running the third party app DriveDx (trial period available) to check the health of the original drive, but you will need to install a special USB driver to do so. Even with this special USB driver, the Sabrent enclosure may prevent the necessary communication to access the drive's health information (I've never tested a Sabrent enclosure). Feel free to post the complete DriveDx text report here using the "Additional Text" icon which looks like a piece of paper.


Also, as @kaz-k mentions, using Disk Utility to clone a bootable macOS volume is doomed to failure even though theoretically it should be possible, but it is unreliable. Third party options are much better...never had any issues.


If you don't have backups, then I hope this issue prompts you to begin backing up the computer and all external media (including the cloud) which contains important & unique data. While it may be possible to have a professional data recovery service recover data from a hard drive, it is nearly impossible to recover data from an SSD. Plus SSDs can fail at any time without any warning signs....even a brand new SSD.


If you do have a backup, then I would suggest installing macOS to the new SSD and restoring from the backup.

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Problems with external ssd drive download.

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